01
Call or Quote
Tell us the address, the headcount, and how many days you need the unit. We ask whether the site is a construction job, an event, or a long-term placement because the servicing schedule changes. You get a flat quote with delivery, servicing, and pickup included. No fuel surcharge surprises.
02
Site Check
For anything over three units or any job inside Loop 610 or downtown Austin, we send a driver to confirm truck access, gate width, and a level pad. That visit takes 15 minutes and prevents a failed delivery. If your site is a high-rise, we confirm the crane or hoist schedule at this stage.
03
Delivery and Set
Our driver sets the unit on a level surface, stakes or ballasts it, and checks the door swing and grab bars. You get a walkthrough and a signed ticket. Delivery windows are two hours wide, and we call 30 minutes out so someone can meet the truck.
04
Scheduled Service
A portable toilet pump truck arrives on your cycle to vacuum the holding tank, pressure wash the interior, restock toilet paper and hand sanitizer, and re-dose the deodorizer. We log every visit. If a unit is overfilled or the door is banging, the driver fixes it on the spot.
05
Pickup and Close-Out
When the job wraps, call us and we pull the unit within 48 hours. We clean the pad, remove stakes, and haul everything off. Final invoice matches the original quote unless you added units or extended weeks. No hidden damage fees for normal wear.